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Village on The Park Plano
Reviews
HEAR FROM OUR RESIDENTS AND THEIR FAMILIES
See what people are saying about our community and the team behind their care.
Shanna Boyd
2 weeks ago
Torent zachary
3 weeks ago
I had the opportunity to tour Village on the Park Plano with Executive Director Jeanell. I've known her for over five years and have seen her serve in several roles throughout her career. She truly puts her heart and soul into everything she does, and her passion for serving seniors is evident.
As someone who refers clients to assisted living communities, Village on the Park Plano will definitely be one of my top recommendations. I have complete confidence that Jeanell will provide exceptional care and leadership.
As someone who refers clients to assisted living communities, Village on the Park Plano will definitely be one of my top recommendations. I have complete confidence that Jeanell will provide exceptional care and leadership.
Sharnice Taylor
1 month ago
The Executive Director is amazing! She has such a caring team. Just walking in everyone I met made me feel at home!
Ruby Fajardo
1 month ago
I toured Village on the Park Plano today, and I was very impressed. The community was clean, welcoming, and well maintained. The staff was friendly, professional, and took the time to answer all of my questions without making me feel rushed.
The apartments and common areas looked beautiful, and the overall atmosphere felt warm and inviting. You can tell they take pride in keeping the community in great condition and creating a comfortable environment for their residents.
Overall, I had a wonderful experience touring Village on the Park Plano and would definitely recommend it to anyone looking for a senior living community.
The apartments and common areas looked beautiful, and the overall atmosphere felt warm and inviting. You can tell they take pride in keeping the community in great condition and creating a comfortable environment for their residents.
Overall, I had a wonderful experience touring Village on the Park Plano and would definitely recommend it to anyone looking for a senior living community.
Rob Stokes
1 month ago
I DO recommend Village on the Park to future residents!
In early 2026, we went looking for a place for our elderly father to live. Our requirements were very social atmosphere, private room, and assisted living. We were very happy to select Village of the Park for our father! Eriahna, the sales consultant, always responded to us and worked to get a room selected. Cody works the front desk and learned our names very quickly calling all residents and guests by name. The hall staff took an interest in us asking when our father would be arriving. Everyone, whether it be the residents or the staff, are ALWAYS smiling. We were so excited as we knew our father would excel in this environment!
Unfortunately just before moving in, he unexpectantly had to spend a month in the hospital. Despite having chosen a room and moved all his belongings in, the hospital stay made him uneligible to live at The Village.
It was at this point in our Village relationship that the manager, Jeanell, made an emergency trip to the hospital to see us. She spent an entire morning while our father was re-evaluated. (I'm pretty sure she knew the result of the re-evaluation; she was just being there for support and willing to accept the decisions of those below her as her responsibility.) She unfortunately had to tell us that our father could no longer move into The Village despite already having his room setup with all his belongs. Sigh...
As we frantically began looking for a new place for our father, Jeanell expressed to us that she would request a refund of our fees and the first month's rent which we had already paid. Second, she gave us plenty of time to focus on our father's move before asking us to vacate the room. The only negative experience was that Jeanell had to work for over 2 months to get us the refund she promised from corporate, but it did eventually come.
I would say that The Village's success and great ratings that you see here are all based on Jeanell's philosophy for a great place to live and work. Despite she having to say "No" to us, thank you Jeanell for your support! I'm sure your current and future residents thrive in the environment your have created.
In early 2026, we went looking for a place for our elderly father to live. Our requirements were very social atmosphere, private room, and assisted living. We were very happy to select Village of the Park for our father! Eriahna, the sales consultant, always responded to us and worked to get a room selected. Cody works the front desk and learned our names very quickly calling all residents and guests by name. The hall staff took an interest in us asking when our father would be arriving. Everyone, whether it be the residents or the staff, are ALWAYS smiling. We were so excited as we knew our father would excel in this environment!
Unfortunately just before moving in, he unexpectantly had to spend a month in the hospital. Despite having chosen a room and moved all his belongings in, the hospital stay made him uneligible to live at The Village.
It was at this point in our Village relationship that the manager, Jeanell, made an emergency trip to the hospital to see us. She spent an entire morning while our father was re-evaluated. (I'm pretty sure she knew the result of the re-evaluation; she was just being there for support and willing to accept the decisions of those below her as her responsibility.) She unfortunately had to tell us that our father could no longer move into The Village despite already having his room setup with all his belongs. Sigh...
As we frantically began looking for a new place for our father, Jeanell expressed to us that she would request a refund of our fees and the first month's rent which we had already paid. Second, she gave us plenty of time to focus on our father's move before asking us to vacate the room. The only negative experience was that Jeanell had to work for over 2 months to get us the refund she promised from corporate, but it did eventually come.
I would say that The Village's success and great ratings that you see here are all based on Jeanell's philosophy for a great place to live and work. Despite she having to say "No" to us, thank you Jeanell for your support! I'm sure your current and future residents thrive in the environment your have created.
Karla A
3 months ago
Beautiful assisted living community in Plano! The community is very clean, smells great, and the residents all seemed so happy. Eriahna has been amazing throughout the entire process! If you’re looking for a great assisted living community in Plano, this is definitely one to consider.
Richard Miwodor
4 months ago
This senior living facility stands out as one of the most exceptional I have encountered. The residents consistently express satisfaction, and the culinary offerings are outstanding. The collaborative efforts of the directors foster a familial atmosphere, ensuring a seamless integration for all prospective residents.
Rex
7 months ago
I was looking for a place for my mother and this place was highly rated. Extremely clean on the inside and looks like a great newer place in a nice location.
Eriahna was the sales agent that showed me around, and was extremely capable and helped me greatly with making the best decision. No strong arming here, just good rationale and experience that she was able to share with me to help a lot as I worked towards a new home for mom.
If you're looking for a nice place for assisted living, give this place a try and
you'll likely be impressed.
Eriahna was the sales agent that showed me around, and was extremely capable and helped me greatly with making the best decision. No strong arming here, just good rationale and experience that she was able to share with me to help a lot as I worked towards a new home for mom.
If you're looking for a nice place for assisted living, give this place a try and
you'll likely be impressed.
Gail K
2 years ago
UPDATE: Our Dad has moved in and we are MORE OVER THE MOON THAN WE THOUGHT POSSIBLE. Now, we have the pleasure of working with Ricardo, Head of Maintenance! He has literally gone above and beyond to make sure our dad has everything he wants and needs in terms of his apt TV, and anything else. He even takes the time to talk to my dad about his grand dad. I mean this place is exceptional!!!!
Finding a home for our senior parent was a very emotional experience until I found Village on the Park Plano, and then we knew immediately we were home!
Jeanell was kind enough to call us and discuss some of the details and then waited for me on a Friday night to give me a tour. She was even more wonderful in person than on the phone! There I got to meet Meka and Fabrese and felt an instant sigh of relief because they just made it seem like they had it all under control.
I went back again today because I couldn't believe how beautiful and clean and well maintained everything looked at night so I wanted to make sure I wasn't imagining it and of course, it is even more beautiful in the daylight.
Chef Omar showed me around and Cody at the front desk made me feel welcome.
I can't wait until move in day!!! Thank you to the most wonderful team!
Finding a home for our senior parent was a very emotional experience until I found Village on the Park Plano, and then we knew immediately we were home!
Jeanell was kind enough to call us and discuss some of the details and then waited for me on a Friday night to give me a tour. She was even more wonderful in person than on the phone! There I got to meet Meka and Fabrese and felt an instant sigh of relief because they just made it seem like they had it all under control.
I went back again today because I couldn't believe how beautiful and clean and well maintained everything looked at night so I wanted to make sure I wasn't imagining it and of course, it is even more beautiful in the daylight.
Chef Omar showed me around and Cody at the front desk made me feel welcome.
I can't wait until move in day!!! Thank you to the most wonderful team!